2. Railtour and Railtour Packages & Rail/Drive Prices
All prices herein are quoted in Canadian dollars. Prices and information in this brochure are for the 2002 season and are subject to change without notice.

3. Exchange Rate
Guests may pay in either Canadian or US funds. The US exchange rate used in calculating the published US prices has been determined by Rocky Mountaineer Railtours based upon expected currency exchange rate movements. Upon booking we must be advised of currency to be used for payment. Cancellation charges, if applicable, and final payment must be in the same currency as the deposit.

4. Canadian Goods & Services Tax (GST)
All prices are subject to GST (presently seven percent) which will be added to the invoice upon confirmation of booking, with the exception of car rentals where the GST will be payable upon car pick-up. Non-Canadian residents purchasing their Rocky Mountaineer Railtours from outside of Canada may qualify for a partial rebate on the GST. This rebate will be applied at the time of booking. Non-Canadian residents who purchase Rocky Mountaineer Railtours in Canada will be charged the seven percent GST. A claim for partial rebate on GST can be made with Canada Customs and Revenue Agency.

5. Two-Day Railtour, Railtour & Rail/Drive Packages
The following costs are not included: GST (seven percent) at time of booking, gratuities, alcoholic beverages served onboard in RedLeaf Service, meals unless otherwise specified, room service or incidentals, items of a personal nature, hotel incidentals before or after and all other items not specified in the description of the applicable tour contained winthin this website or within our 2002 brochure.

6. Rail/Drive Packages & Car Rental Policies
Minimum requirements for car rental: Driver must be 25 years of age with a valid driver's license and major credit card. If the driving license is not in English, then an International Driving Permit is strongly recommended. This is required for translation purposes to confirm the validity of the driver's license for the safety of renters and for the car rental company. Deposit of a valid credit card will be required at time of car rental pick-up to cover costs not included in the Rocky Mountaineer Railtours Rail and Drive Packages. These costs are the responsibility of the renter and are payable when the vehicle is returned. Car rental day is based on a 24 hour period. For example, if you have a 3 day car rental and you pick-up your car at 10 a.m. on Day1, it must be returned at or before 10 a.m. 3 days later, otherwise you will be charged an extra day's car rental. Please provide approximate pick-up time and location at time of reservation. Confirmation of drop-off time will be provided when the car is picked up.
Rates do not include: GST, gasoline, Loss/Damage Waiver (LDW), Personal Accident Insurance (PAI), meals, attractions, child seats, drop-off charges if the vehicle is not dropped off at the location specified in the itinerary, any applicable charges for additional drivers, the cost to upgrade to a higher car class, additional rental days, and any other optional charge or service charges.

7. Possible Alterations
Rocky Mountaineer Railtours reserves the right to cancel, modify or alter all or any part of the services when necessary or advisable. Should this occur, Rocky Mountaineer Railtours agrees to provide the best alternative available. Every effort will be made to adhere to the specifics shown herein; however, circumstances may necessitate alteration. Hence, all fares, schedules, itineraries, hours of arrival and departures, and special programs are subject to change without notice at any time.

8. Supplier's Liabilities
Rocky Mountaineer Railtours and Great Canadian Railtour Company Ltd. acts as an agent for and makes arrangements with airlines, hotels, bus lines, and other independent parties to provide you with non-rail travel services and accommodations. Although great care is taken to choose suppliers, we are unable to directly control them and, therefore, we are not responsible for their acts or omissions. The travel services provided by these suppliers are subject to the conditions imposed by the suppliers and their liability may be limited by their tariffs, conditions of carriage, international conventions and agreements.

9. Company Liability
Rocky Mountaineer Railtours, Great Canadian Railtour Company Ltd. and their respective officers, directors, servants and agents are not responsible for any claims, loss, damage, cost liability or expense arising, direct or indirect, out of injury, accident or death, loss, damage or delay of baggage or other property, or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical, mental, or otherwise relating to the provision of railtour operations, travel services and accommodations.

10. Force Majeure
Rocky Mountaineer Railtours and Great Canadian Railtour Company Ltd. will not be responsible for the performance of this agreement if prevented or delayed by Acts of God, strikes, accidents, weather, traffic, airport conditions or other causes beyond their reasonable control nor will they be responsible for any loss or damage relating to train cancellations or any other cancellations.

11. Passport/Visa/Health Regulations
Passports: If travelling from outside of Canada you will require a passport for entry into Canada and appropriate ID for all family members. US Citizens require one of the following: a passport or proof of birth/citizenship and picture ID. However, we do recommend a passport. Visas: Check with your travel agent. Health Regulations: There are no vaccination requirements for international travellers into Canada. Rocky Mountaineer Railtours is not responsible for the refusal of guests entering Canada due to inadequate documentation. For further information regarding documentation for entry into Canada, please contact Immigration Canada.

12. Baggage
All baggage or articles are accepted and transported subject to Rocky Mountaineer RailtoursÕ baggage policy and the conditions therein. Guests travelling on Rocky Mountaineer Railtours are limited to two suitcases per person, in addition to the carry-on overnight baggage required for the RedLeaf Service two-day railtour portion of the package. Total baggage weight per person not exceed 66 lbs. (30kg).
Note: RedLeaf Service guests will need to pack a small overnight bag for their stay in Kamloops. Main luggage will be checked through to the final Rocky Mountaineer Railtours destination and will not be available. GoldLeaf Service guests luggage will be delivered to their Kamloops accommodation. Be sure to carry any medications with you.

13. Reservation Policies
Deposit Policy
Deposit must be received at the time of booking to confirm your reservation. If you have booked any additional tours (in addition to those specified) with your two-day railtour, please note that we require the package deposit rate.
Refunds
Requests for refunds must be directed in writing to your travel agent. No refunds will be made due to airline delays, unuse services, or other acts beyond the control of Rocky Mountaineer Railtours.
Cancellation Policy
If you cancel a confirmed reservation, notification from you or your travel agent must be received by telephone in Rocky Mountaineer Railtours office. A written notification must follow immediately byfax (604) 606-7250, by mail to the office address or by email to reservations@rockymountaineer.com. Note that a change in train departure date is a cancellation. Charges will be calculated per person and based on the date the cancellation notice is first received.

14. Final Payment
Final payment must be received 60 days prior to the date of departure.
Travel agents please note: Agency cheques, American Express, MasterCard, VISA, JCB, and Diners Club are acceptable forms of payment.
Final payment must be in the same currency as the deposit. For cheques drawn on financial institutions outside Canada, an additional 15 day period is required (75 days in total) to permit international bank clearance procedures.